Support & Help

We are here to help you get the most out of Flink

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Have a question or need assistance? Reach out to our support team.

Expected response time: 24-48 hours

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Frequently Asked Questions

Open the Flink app, tap the "+" button or drag and drop files. Select the files you want to share, and Flink will generate a unique download link that you can share with anyone.

Files are stored temporarily for up to 24 hours by default. After this period, they are automatically and permanently deleted from our servers.

Yes, the maximum file size depends on your plan. Free users can share files up to 100MB. Check the app settings for your current limits.

Flink works without requiring an account! Simply download the app and start sharing files immediately. Your device is identified anonymously.

Yes! Flink sends you a push notification when someone opens your shared file. You can also see download statistics in the app.

Go to Settings in the app and toggle the notification options. You can customize which events trigger notifications.

Yes, we take security seriously. Files are transmitted securely and automatically deleted after the retention period. We do not analyze or share your files.

You can reset all app data from Settings > Reset App Data. This will remove your anonymous identifier and all associated data from our servers.

Flink displays non-intrusive ads to support free file sharing. You can opt out of personalized ads in your device settings.

Use the contact form on this page or email us directly. Please include as much detail as possible, including your device model and OS version.

Quick Help Topics

1. Download Flink from the App Store or Google Play
2. Open the app and allow necessary permissions
3. Tap the "+" button to select files
4. Share the generated link with recipients
5. Receive notifications when files are downloaded

• File not uploading: Check your internet connection and file size limit
• Link not working: The file may have expired (24-hour limit)
• No notifications: Ensure notifications are enabled in app settings and device settings
• App crashing: Try updating to the latest version or reinstalling

• Storage/Photos: Required to access files you want to share
• Notifications: To alert you when files are downloaded or expiring
• Network: Required to upload and download files

Flink only accesses files you explicitly select.

iOS: Open App Store > Profile icon > Available Updates > Update Flink

Android: Open Google Play > Menu > My apps & games > Update Flink

We recommend enabling automatic updates.

To delete all your data:
1. Open Flink app
2. Go to Settings
3. Tap "Reset App Data"
4. Confirm the action

This removes your anonymous ID and all associated data from our servers.